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Best Airports of 2010

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NEW RELEASES: Best Airports 2012 & Best Airports 2011 are now online.


These are the best airports of 2010 as voted by our customers. These results have been compiled from the reviews of 30,000 eDreams customers during 2010, each of whom actually travelled through the airports they reviewed. Customers were asked to rate various aspects of airports including their services, shopping, restaurants, bars, waiting lounges, and connections available to their respective cities through taxis, buses, trains, the metro, and car hires.

The Dubai Airport won by a large margin. The airport was rated 4.75 out of a total of 5 possible points. Many customers commented favorably about the design of the building. They appreciated its modern design concept, functional spaces, and the fact that designers accounted for the real needs of travelers in the new millennium.

Top 10 overall

Congratulations to Dubai Airport, eDreams best airport of 2010
#1
DXB
Dubai
4.75
#2
SFO
San Francisco
4.58
#3
HAM
Hamburg
4.57
#4
Bangkok International Airport
BKK
Bangkok
4.55
#5
Zurich
ZRH
Zurich
4.55
#6
Echterdingen
STR
Stuttgart
4.40
#7
Pu Dong
PVG
Shanghai
4.40
#8
Dusseldorf International Airport
DUS
Düsseldorf
4.39
#9
Franz Josef Strauss
MUC
Munich
4.37
#10
Porto
OPO
Porto
4.36

By region

San Francisco International was the best US airport, with Mexico City's Juarez International Airport winning for Latin America.
Europe
Fuhlsbuttel
HAM
Hamburg
4.57
North America
San Francisco International
SFO
San Francisco
4.58
Latin America
Juarez International Airport
MEX
Mexico City
4.05
Asia
Dubai International Airport
DXB
Dubai
4.75

Shopping

The top 10 best airports for shopping. No surprises about the winner, but also notable amongst the runners up was Amsterdam's Schiphol airport which had the highest number of customer ratings for the category.
#1
Dubai International Airport
DXB
Dubai
4.58
#2
Narita
NRT
Tokyo
4.33
#3
Echterdingen
STR
Stuttgart
4.27
#4
Bangkok International Airport
BKK
Bangkok
4.27
#5
Copenhagen International Airport
CPH
Copenhaguen
4,05
#6
Franz Josef Strauss
MUC
Munich
4.04
#7
Dusseldorf International Airport
DUS
Düsseldorf
4.04
#8
Schiphol
AMS
Amsterdam
3.99
#9
Heathrow
LHR
London
3.98
#10
Zurich
ZRH
Zurich
3.95

Airport services

Stuttgart's Echterdingen airport scored highly in both the services and shopping category.
#1
Dubai International Airport
DXB
Dubai
4.75
#2
Echterdingen
STR
Stuttgart
4.57
#3
Zurich
ZRH
Zurich
4.46
#4
Bangkok International Airport
BKK
Bangkok
4.45
#5
Narita
NRT
Tokyo
4.44
#6
Frankfurt International
FRA
Frankfurt
4.38
#7
Copenhagen International Airport
CPH
Copenhaguen
4.21
#8
Dusseldorf International Airport
DUS
Düsseldorf
4.20
#9
Pu Dong
PVG
Shanghai
4.20
#10
Porto
OPO
Porto
4.19

Waiting lounges

The all important waiting lounges were the subject of this section, with Echterdingen and Dubai again taking the honours.
#1
Echterdingen
STR
Stuttgart
4,58
#2
Dubai International Airport
DXB
Dubai
4,55
#3
Narita
NRT
Tokyo
4,20
#4
Franz Josef Strauss
MUC
Munich
4,14
#5
Boukhalef Souahel
TNG
Tangier
4,11
#6
Logan International Airport
BOS
Boston
4,11
#7
Bangkok International Airport
BKK
Bangkok
4,10
#8
Frankfurt International
FRA
Frankfurt
4,06
#9
San Francisco Intl Airport
SFO
San Francisco
4,00
#10
Fuhlsbuttel
HAM
Hamburg
4,00

Transport: connection to the city

What's the best option for getting to and from the airport: taxi, train, bus or metro? The best option differs greatly between airports, even budget travellers get a taxi from Tokyo's Narita airport due to price and availability. But if you arrive at Zurich, all of our reviewers said get the train.
Train
Zurich
ZRH
Zurich
5,00 Perfect!
Bus
Turnhouse
EDI
Edinburgh
4.44
Taxi
Narita
NRT
Tokyo
4.89
Metro
Capital International Airport
PEK
Beijing
4.99

Visas and immigration services

This was the closest category at the top end, with 4 airports scoring a perfect 5. At the bottom end many airports scored 0.00. German airports fared well in this category, with Hamburg's Fuhlsbuttel and Stutgart's Echterdingen in joint top.

The worst airports

Finally, here are the worst airports based on overall rating. Most notable was Bucarest's Baneasa airport and, due to the large number of negative reviews, Paris Beauvais.
#1
Baneasa
BBU
Bucarest
1,73
#2
Sabiha Gokcen
SAW
Estambul
1,86
#3
Paris Beauvais
BVA
París
2,39
#4
Guarulhos International
GRU
Sao Paulo
2,56
#5
Niederrhein Düsseldorf
NRN
Dusseldorf
2,82
#6
Peretola
FLR
Florencia
2,91
#7
Pulkovo
LED
St Petersburg
2,93
#8
Mohamed V
CMN
Casablanca
2,99
#9
Pasquale Liberi
PSR
Pescara
3,04
#10
Borispol
KBP
Kiev
3,04
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