Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Germanwings from Munich Franz Josef Strauss (MUC) to Berlin Schoenefeld (SXF) can publish comments and airline reviews here.
Compare Germanwings with other airlines
Germanwings
4 reviews
4.5
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Munich - Berlin
Customer reviews and ratings
Average ratings (4 customers)
Overall Rating:
4.5out of5
Check in and boarding rating:
4.8out of5
Aircraft rating:
4.3out of5
Comfort/Space between seats:
4.5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3.5out of5
Luggage handling rating:
4.5out of5
4
4
Customer reviews and ratings
Date:02 September 2010
Silvester
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating:
4out of5
"proffessional ( punction, reliable)"
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Online check-in
Access to the aircraft: Foot
"CheckIn: No waiting time at check-IN!"
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Date:11 August 2010
mberg1
-
Gender: Female
-
What age are you? 30-50
Overall rating
Overall Rating:
5out of5
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
5out of5
Quality of food:
5out of5
Quantity of food:
5out of5
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:24 February 2010
FHerunter
-
Gender: Male
-
What age are you? 51-70
Overall rating
Overall Rating:
4out of5
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:01 October 2009
Lucia
-
Gender: Female
-
What age are you? 30-50
Overall rating
Overall Rating:
5out of5
"comfortable seats, kind onboard personnel"
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
"CheckIn: qualified personnel helped me in checking in at the germanwings automatic machines"
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft: