Flight reviews Jet Airways Ltd Bangkok Bangkok International Airport (BKK) - Kathmandu Tribhuvan (KTM)
Only eDreams' clients who have flown with Jet Airways Ltd from Bangkok Bangkok International Airport (BKK) to Kathmandu Tribhuvan (KTM) can publish comments and airline reviews here.
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| Jet Airways Ltd | 1 reviews | 3.0 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Customer reviews and ratings
Average ratings (1 customers)
Overall Rating:
3out of5
Check in and boarding rating:
2out of5
Aircraft rating:
3out of5
Comfort/Space between seats:
1out of5
Air stewards service:
2out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Luggage handling rating:
2out of5
Customer reviews and ratingsReview This Product
Date:20 October 2010
Robb
-Gender: Male
-What age are you? 51-70
Overall rating
Overall Rating:
3out of5
"The flight was acceptable but the control of passengers onboard was abismal. There were people standimg and walking around as the plane was taxying for take-off. People were using electronic devicesa during take off and landing and sms messaging during flights. Before the flight came to a stop at the stand in both Delhi and Kathmandu people were out of their seats getting bags from lockers. All and all, shocking Safety controls."
Check in and boarding
Check in and boarding rating:
2out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: No
Waiting time at check-in: more than 1 hour
Access to the aircraft: Bus
VIP lounge rating:
1out of5
"CheckIn: The controls were ineficient and slow and indeed unnecessary. On the return journey at Kathmandu we (all passengers) went through 8 separate bagage and personal body searches, completely unnecessary. I am in favour of security but that was the staff were just going through the motions and they were totally ineffective. I am an ex Army Officer with 28 years experience in the British Army, WHAT Ii WENT THROUGH WAS A JOKE."
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
2out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
2out of5
Quantity of food:
3out of5
"Aircraft: Quite dirty because of the overall standards ot the user and cleaning staff"
Stopovers
Stopovers:
2out of5
"Stopovers: I paid to use the lounge in Delhi airpot and it was extremely dirty and the airport facilities are not to a standard one expects from an International airport. I have several photographs to support this statement."
Luggage handling
Luggage handling rating:
2out of5
Waiting time for luggage (arrival): between 20 and 30
Lost Luggage: No
Damaged luggage: No
"Luggage handling: The systems used to control and handle baggage including carry on luggage were chaotic and difficult to undserstand."
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