Flight reviews Air Comet Madrid Barajas (MAD) - Lima J Chavez Intl (LIM)
Only eDreams' clients who have flown with Air Comet from Madrid Barajas (MAD) to Lima J Chavez Intl (LIM) can publish comments and airline reviews here.
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| Air Comet | 2 reviews | 1.0 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Madrid - Lima 
Customer reviews and ratings
Average ratings (2 customers)
Overall Rating:
Check in and boarding rating:
3out of5
Aircraft rating:
3out of5
Comfort/Space between seats:
2out of5
Air stewards service:
2out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Luggage handling rating:
3.5out of5
Incident handling rating:
2out of5
2
2Customer reviews and ratings
Date:02 October 2009
Staicu
-Gender: Male
-What age are you? under 30
Overall rating
Overall Rating:
"Aircomet postponed the flight Lima-Madrid once before the actual day of the flight and three other times the same day, thus, there was a 10 hours delay causing the passengers to lose other conexions from Madrid. It made me lose twice the conexion Madrid-Bucharest and, in addition, the company refused to take care of my situation and find the proper solution for me or other passengers who were in the same situation.
Once in Madrid, we waited for at least half an hour for the first luggages to be placed on the belt, and I, though I had a single luggage, I waited from 15:30 till 17:10 to pick it up.
During the 12 hour flight we were served a light dinner and a light breakfast at 14:00 (Madrid hour). moreover, they were charging the entertainment on board."
Once in Madrid, we waited for at least half an hour for the first luggages to be placed on the belt, and I, though I had a single luggage, I waited from 15:30 till 17:10 to pick it up.
During the 12 hour flight we were served a light dinner and a light breakfast at 14:00 (Madrid hour). moreover, they were charging the entertainment on board."
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: No
Waiting time at check-in: between 40 and 50
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Quality of food:
2out of5
Quantity of food:
1out of5
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): more than 1 hour
Lost Luggage: No
Damaged luggage: Yes
"Luggage handling: to cut short the time for waiting the luggage; to make sure that passengers with more than 1 luggage should have their possessions placed altogether (there were passengers who waited for another half an hour for the second or third luggage to come)."
Incidents
Incident handling rating:
2out of5
Other incidents: Missed a connecting flight
"Incidents: -several flight postponements
-missing connecting flight twice
-caused additional costs
-no entertainment on board except if payed for;
-breakfast instead of lunch
-refusal of the company to make up for the inconveniences created"
-missing connecting flight twice
-caused additional costs
-no entertainment on board except if payed for;
-breakfast instead of lunch
-refusal of the company to make up for the inconveniences created"
Date:19 July 2009
Rachil
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
"they changed both inbound and outbound flights and i had to make further arrangements and book hotel rooms for over night stays...taking no responsibility at all!"
Surcharges
Drink (?): 2-4
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 40 and 50
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
2out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
1out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Quality of food:
2out of5
Quantity of food:
4out of5
"Aircraft: very close seats to each other for very long trip (12 hours!)"
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
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