Flight reviews American Airlines Boston Logan International Airport (BOS) - Toronto Pearson International Airport (YYZ)
Only eDreams' clients who have flown with American Airlines from Boston Logan International Airport (BOS) to Toronto Pearson International Airport (YYZ) can publish comments and airline reviews here.
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| American Airlines | 1 reviews | 4.0 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Boston - Toronto 
Customer reviews and ratings
Average ratings (1 customers)
Overall Rating:
Check in and boarding rating:
2out of5
Aircraft rating:
3out of5
Comfort/Space between seats:
4out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Luggage handling rating:
2out of5
Incident handling rating:
3out of5
1
1Customer reviews and ratings
Date:04 August 2010
nohopeoffindingauniquname
-Gender: Male
-What age are you? 51-70
Overall rating
Overall Rating:
"could have done with some food"
Check in and boarding
Check in and boarding rating:
2out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
"CheckIn: we were guided to the wrong check-in, which did not cater fro international travellers. Consequently we had to book in electronically and still queue to avoid having to pay a surcharge on luggage in the hold"
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
"Aircraft: could do with a food service, flight was at lunchtime, a small snack would have been appropriate"
Luggage handling
Luggage handling rating:
2out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
"Luggage handling: see above. The initial check in co-ordinator should check to see if international travel was included in our itinerary and send us to the appropraiate check-in point/desk in the first instance"
Incidents
Incident handling rating:
3out of5
"Incidents: as above re luggage/international"
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