Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Air Berlin from Dusseldorf Dusseldorf All Airports (DUS) to Munich Franz Josef Strauss (MUC) can publish comments and airline reviews here.
Compare Air Berlin with other airlines
Air Berlin
4 reviews
4.3
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Dusseldorf - Munich
Customer reviews and ratings
Average ratings (4 customers)
Overall Rating:
4.3out of5
Value for money rating (experience/price):
5out of5
Check in and boarding rating:
4.8out of5
Aircraft rating:
4.3out of5
Comfort/Space between seats:
4out of5
Air stewards service:
4.3out of5
In-flight entertainment (Music, newspapers, TV):
3.3out of5
Luggage handling rating:
5out of5
4
4
Customer reviews and ratings
Date:16 September 2011
dutchflyer
-
Gender: Female
-
What age are you? 51-70
Overall rating
Overall Rating:
4out of5
Value for money rating (experience/price):
5out of5
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Online check-in
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Date:23 May 2011
Happy traveler
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating:
4out of5
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Access to the aircraft: Finger
The Aircraft
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Date:25 November 2010
jasminegad
-
Gender: Female
-
What age are you? under 30
Overall rating
Overall Rating:
5out of5
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:25 August 2010
799312
-
Gender: Female
-
What age are you? under 30
Overall rating
Overall Rating:
4out of5
"baggages are very late"
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Online check-in
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft: