Flight reviews Air Berlin Dusseldorf Dusseldorf All Airports (DUS) - Milan Malpensa (MXP)
Only eDreams' clients who have flown with Air Berlin from Dusseldorf Dusseldorf All Airports (DUS) to Milan Malpensa (MXP) can publish comments and airline reviews here.
Compare Air Berlin with other airlines
| Air Berlin | 4 reviews | 4.5 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Customer reviews and ratings
Average ratings (4 customers)
Overall Rating:
4.5out of5
Value for money rating (experience/price):
4.3out of5
Check in and boarding rating:
4.8out of5
Aircraft rating:
4.8out of5
Comfort/Space between seats:
4out of5
Air stewards service:
3.8out of5
In-flight entertainment (Music, newspapers, TV):
3.5out of5
Luggage handling rating:
3.5out of5
Date:19 November 2012
Nabi
-Gender: Male
-What age are you? under 30
Overall rating
Overall Rating:
4out of5
Value for money rating (experience/price):
4out of5
"Over all Good"
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
VIP lounge rating:
5out of5
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Date:06 June 2012
Helmuth
-Gender: Male
-What age are you? 51-70
Overall rating
Overall Rating:
5out of5
Value for money rating (experience/price):
5out of5
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Quality of food:
4out of5
Quantity of food:
4out of5
Luggage handling
Luggage handling rating:
4out of5
Date:07 September 2011
druze
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
5out of5
Value for money rating (experience/price):
4out of5
"price should include airport costs"
Surcharges
Seat reason: Window
Check In (?): 22-26
Check in reason: Check-in online
No of bags: 2
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Date:23 August 2009
LHaas
-Gender: Female
-What age are you? under 30
Overall rating
Overall Rating:
4out of5
"English speaking of the crew could be better (over the microphone). On the flight home back to Dusseldorf we had delay, but they didn't explain clearly what the reason was, so we waited over 30 minutes in de the plane before it taxied."
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
4out of5
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): between 30 and 40
Lost Luggage: No
Damaged luggage: No
"Luggage handling: though we landed before two other planes, our luggage came out last in stead of first. This made us miss our busconnection to Lugano so we had to wait almost 3 hours for the next bus"
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