Flight reviews Air Berlin Rome Fiumicino (FCO) - Frankfurt Frankfurt International (FRA)
Only eDreams' clients who have flown with Air Berlin from Rome Fiumicino (FCO) to Frankfurt Frankfurt International (FRA) can publish comments and airline reviews here.
Compare Air Berlin with other airlines
| Lufthansa | 1 reviews | 5.0 | |
| Air Berlin | 2 reviews | 4.0 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Rome - Frankfurt 
Customer reviews and ratings
Average ratings (2 customers)
Overall Rating:
Check in and boarding rating:
3.5out of5
Aircraft rating:
4.5out of5
Comfort/Space between seats:
4.5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Luggage handling rating:
4out of5
2
2Customer reviews and ratings
Date:07 July 2011
a.salin
-Gender: Male
-What age are you? under 30
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
2out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: I do not know
Waiting time at check-in: more than 1 hour
Access to the aircraft: Bus
"CheckIn: Showed up late to begin check in, I arrived at 10 for a 12:45 flight and didn't get checked in until at least 1130. Frustrating when I wanted to get food and shop in the airport."
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
4out of5
Quantity of food:
3out of5
Stopovers
Stopovers:
1out of5
"Stopovers: The plane was late getting into Vienna, so I missed my stopover, then due to lines checking in for the next flight I nearly missed the second flight into Frankfurt. Very nerve-racking."
Date:20 October 2010
CoopAlQuada
-Gender: Male
-What age are you? under 30
Overall rating
Overall Rating:
Surcharges
Payment by credit card (?): 14-18
Check in reason: Airline company's check-in desk
Luggage check in (?): More than 26
No of bags: 1
"Surcharges comments: Credit Card charges were unreasonable and highly discouraged me from using this service in the future."
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
"CheckIn: The airlines were very friendly, however, baggage charges were absolutely ridiculous and unreasonable, which highly discouraged me from using this service in the future."
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
5out of5
Quality of food:
4out of5
Quantity of food:
4out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
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