Flight reviews Air Berlin Madrid Barajas (MAD) - Palma Mallorca
(PMI)
Only eDreams' clients who have flown with Air Berlin from Madrid Barajas (MAD) to Palma Mallorca
(PMI) can publish comments and airline reviews here.
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Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Madrid - Palma Mallorca 
Customer reviews and ratings
Average ratings (3 customers)
Overall Rating:
Check in and boarding rating:
4.7out of5
Aircraft rating:
3.7out of5
Comfort/Space between seats:
3out of5
Air stewards service:
4.7out of5
In-flight entertainment (Music, newspapers, TV):
2.7out of5
Luggage handling rating:
4.5out of5
3
3Customer reviews and ratings
Date:24 June 2011
EduardoM
-Gender: Male
-What age are you? under 30
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
4out of5
Quantity of food:
4out of5
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:08 June 2011
Juan-Luis
-Gender: Male
-What age are you? 51-70
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
"Aircraft: no room for legs"
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:18 August 2009
Fanny
-Gender: Female
-What age are you? 51-70
Overall rating
Overall Rating:
"I would suggest that Air Berlin places at least two employees at their counter in Barajas. There were times when people had questions and maybe the girl at the ciounter had to go to the bathroom, but there was no one available."
Check in and boarding
Check in and boarding rating:
5out of5
"CheckIn: The young man at check in was very efficient. I would
suggest letting the oassengers choose their seats
at the counter, not just before boarding."
suggest letting the oassengers choose their seats
at the counter, not just before boarding."
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
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