Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Air Berlin from Munich Franz Josef Strauss (MUC) to Hamburg Fuhlsbuttel (HAM) can publish comments and airline reviews here.
Compare Air Berlin with other airlines
Air Berlin
3 reviews
4.7
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Munich - Hamburg
Customer reviews and ratings
Average ratings (3 customers)
Overall Rating:
4.7out of5
Value for money rating (experience/price):
4out of5
Check in and boarding rating:
4out of5
Aircraft rating:
4.7out of5
Comfort/Space between seats:
4.3out of5
Air stewards service:
4.7out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Travel with children rating:
5out of5
Luggage handling rating:
4.5out of5
3
3
Customer reviews and ratings
Date:18 August 2011
bearcatmi
-
Gender: Male
-
What age are you? 51-70
Overall rating
Overall Rating:
5out of5
Value for money rating (experience/price):
4out of5
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Waiting time at check-in: between 20 and 30
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
4out of5
Quantity of food:
4out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:24 July 2010
JasPer
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating:
4out of5
"Overall very good flight."
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
"CheckIn: One swipe of credit card was enough to help me check in. Great!!"
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Date:18 March 2010
Neda
-
Gender: Female
-
What age are you? 30-50
Overall rating
Overall Rating:
5out of5
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
VIP lounge rating:
5out of5
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft: