Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Air Berlin from Paris Orly (ORY) to Dusseldorf Dusseldorf All Airports (DUS) can publish comments and airline reviews here.
Compare Air Berlin with other airlines
Air Berlin
3 reviews
4.0
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Paris - Dusseldorf
Customer reviews and ratings
Average ratings (3 customers)
Overall Rating:
4out of5
Check in and boarding rating:
3.7out of5
Aircraft rating:
2.7out of5
Comfort/Space between seats:
2out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Luggage handling rating:
4.3out of5
3
3
Customer reviews and ratings
Date:16 October 2010
Sharif
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating:
5out of5
"Meals should be provided, water or juice at least has to be served"
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
"CheckIn: Nothing, All perefect"
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
"Aircraft: It is a very old model of aircraft and we were afraid as it has that old fans! we were scared as its our first time to get in a smal flight like this :)"
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
"Luggage handling: No comments it was good"
Date:26 June 2010
Villy
-
Gender: Male
-
What age are you? under 30
Overall rating
Overall Rating:
3out of5
"The plane are very old"
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: Yes
Waiting time at check-in: between 50 and 60
Access to the aircraft: Bus
"CheckIn: To make it more faster"
The Aircraft
Aircraft rating:
2out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Quality of food:
2out of5
Quantity of food:
2out of5
"Aircraft: too old"
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: Yes
Date:10 May 2010
floordeweerd
-
Gender: Female
-
What age are you? under 30
Overall rating
Overall Rating:
4out of5
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
"CheckIn: that the ground stewardesses at check in speak some english"
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
5out of5
Quantity of food:
5out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): Less than 10 minutes