Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Air Berlin from Paderborn
(PAD) to London Stansted (STN) can publish comments and airline reviews here.
Compare Air Berlin with other airlines
Air Berlin
3 reviews
4.3
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Paderborn - London
Customer reviews and ratings
Average ratings (3 customers)
Overall Rating:
4.3out of5
Check in and boarding rating:
4.7out of5
Aircraft rating:
4out of5
Comfort/Space between seats:
3.7out of5
Air stewards service:
4.3out of5
In-flight entertainment (Music, newspapers, TV):
2.7out of5
Luggage handling rating:
4out of5
3
3
Customer reviews and ratings
Date:29 September 2010
ChrissieM
-
Gender: Female
-
What age are you? 51-70
Overall rating
Overall Rating:
4out of5
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 20 and 30
Lost Luggage: No
Damaged luggage: No
Date:28 August 2010
Emily1987
-
Gender: Female
-
What age are you? under 30
Overall rating
Overall Rating:
4out of5
"lovely and clean, polite and attentive staff"
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
"CheckIn: quick and easy"
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
"Aircraft: Clean and comfortable, appropriate for distance travelled"
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:23 June 2010
scottyf
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating:
5out of5
"They called my name and about 5 others over the speaker system and asked us to go to the gate so they could check something but we couldnt get to the gate becaue of the rope blocking the stairs and we were all unsure as to wheather to move the rope or not because of security. Other that that, great service."
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Waiting time at check-in: Online check-in
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft: