Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Air Berlin from Vienna Schwechat (VIE) to Dusseldorf Dusseldorf All Airports (DUS) can publish comments and airline reviews here.
"Due yo illness, the person for whom I bought the ticket WIE-DUS-WIE couldn't fly and I could not transfer the ticket to somebody else and cancellation was not possible. So I lost 139 Euro."
Date:09 October 2009
StephenL
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Gender: Male
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What age are you? 51-70
Overall rating
Overall Rating:
4out of5
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
Access to the aircraft: Bus
"CheckIn: Short queues, no problems"
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
3out of5
"Aircraft: New aircraft, very clean, latest technology. Liked the inflight display"
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): between 10 and 20