Flight reviews Air Berlin Vienna Schwechat (VIE) - Munich Franz Josef Strauss (MUC)
Only eDreams' clients who have flown with Air Berlin from Vienna Schwechat (VIE) to Munich Franz Josef Strauss (MUC) can publish comments and airline reviews here.
Compare Air Berlin with other airlines
| NIKI | 1 reviews | 5.0 | |
| Air Berlin | 2 reviews | 3.0 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Vienna - Munich 
Customer reviews and ratings
Average ratings (2 customers)
Overall Rating:
Check in and boarding rating:
3.5out of5
Aircraft rating:
4out of5
Comfort/Space between seats:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Luggage handling rating:
2.5out of5
Incident handling rating:
2out of5
2
2Customer reviews and ratings
Date:31 December 2010
BeBe195427
-Gender: Female
-What age are you? 51-70
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: between 10 and 20
Access to the aircraft: Bus
"CheckIn: ONline checkin assistant was not there and more people had problems to checkin"
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:01 November 2009
isis123
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
The Aircraft
Aircraft rating:
4out of5
Stopovers
Stopovers:
1out of5
"Stopovers: Stopover in Cologne was terrible"
Luggage handling
Luggage handling rating:
1out of5
Lost Luggage: No
Incidents
Incident handling rating:
2out of5
"Incidents: Establishing connection between AirBerlin and Lufthansa was terrible. Desk assistants did not even communicate with each other so I had to run around at the Munich airport to ensure my luggage was on board of my Lufthansa flight. Just about the worse experience I ever had between two airlines. Never want to connect through Lufthansa again."
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