Flight reviews Air Canada London Heathrow (LHR) - Chicago O'hare International Airport (ORD)
Only eDreams' clients who have flown with Air Canada from London Heathrow (LHR) to Chicago O'hare International Airport (ORD) can publish comments and airline reviews here.
Compare Air Canada with other airlines
| Air Canada | 1 reviews | 5.0 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
London - Chicago 
Customer reviews and ratings
Average ratings (1 customers)
Overall Rating:
Check in and boarding rating:
5out of5
Aircraft rating:
5out of5
Comfort/Space between seats:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
5out of5
Luggage handling rating:
5out of5
Incident handling rating:
5out of5
1
1Customer reviews and ratings
Date:16 November 2009
Conor
-Gender: Male
-What age are you? under 30
Overall rating
Overall Rating:
"none"
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
"CheckIn: none"
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
5out of5
Quality of food:
5out of5
Quantity of food:
4out of5
"Aircraft: none"
Stopovers
Stopovers:
5out of5
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Incidents
Incident handling rating:
5out of5
Other incidents: Missed a connecting flight
"Incidents: 4 hour delay in London caused me to miss a connecting flight to Chicago and then a flight from Chicago to Flint - which ultimatly meant i missed a wedding which was the main reason of my trip. I had to spend a night in Ottowa which should have been a lot worse than it was due to the excellent customer service i recieved from Air Canada in
Ottowa airport. I understand that sometimes flights get delayed and there's not much anyone can do about it but the manner i which i was treated made it much less traumatic than it could have been.
I also had problems on the return leg from Chicago back to London - this time it was my fault - i missed my flight due to a change in timetable but again, i found air Canada customer service to be impeccable, in particular a lady called Christina in O'Hare airport on the 09/14, with minimal fuss she transferred me onto a different flight to London via Toronto and turned what could have been a nightmare for me into a very easy,pleasant flight home."
Ottowa airport. I understand that sometimes flights get delayed and there's not much anyone can do about it but the manner i which i was treated made it much less traumatic than it could have been.
I also had problems on the return leg from Chicago back to London - this time it was my fault - i missed my flight due to a change in timetable but again, i found air Canada customer service to be impeccable, in particular a lady called Christina in O'Hare airport on the 09/14, with minimal fuss she transferred me onto a different flight to London via Toronto and turned what could have been a nightmare for me into a very easy,pleasant flight home."
© 2012 Edreams International Network - Licenced Travel Agent GC88MD - 601 World Trade Center North, 08039 Barcelona