Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Air Canada from Lima J Chavez Intl (LIM) to London Heathrow (LHR) can publish comments and airline reviews here.
"Does the lady at customs at the Canadian airport treat everyone like criminals or just me? Very very rude but I guess she has nothing to do with your company."
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: more than 1 hour
Access to the aircraft: Foot
"CheckIn: Had my luggage searched but treated I was treated with respect."
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
5out of5
Quality of food:
4out of5
Quantity of food:
3out of5
"Aircraft: Best plane I have travelled on!"
Stopovers
Stopovers:
3out of5
"Stopovers: The plane was late so I had to run to catch the next flight and see question 1"
Luggage handling
Luggage handling rating:
2out of5
Lost Luggage: No
Damaged luggage: Yes
"Luggage handling: My suitcase was late and broken by customs in London"