Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Air France from Bordeaux Merignac (BOD) to Nice Cote D'azur (NCE) can publish comments and airline reviews here.
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Air France
2 reviews
2.5
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Bordeaux - Nice
Customer reviews and ratings
Average ratings (2 customers)
Overall Rating:
2.5out of5
Value for money rating (experience/price):
4out of5
Check in and boarding rating:
4out of5
Aircraft rating:
4.5out of5
Comfort/Space between seats:
3.5out of5
Air stewards service:
4.5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Travel with children rating:
3out of5
Luggage handling rating:
1out of5
Incident handling rating:
3out of5
2
2
Customer reviews and ratings
Date:06 September 2011
MURRAYP
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating:
4out of5
Value for money rating (experience/price):
4out of5
"All went ok"
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: No
Waiting time at check-in: between 10 and 20
Access to the aircraft: Bus
VIP lounge rating:
3out of5
"CheckIn: All went ok"
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
"Aircraft: Fine"
Stopovers
Stopovers:
3out of5
"Stopovers: Quite a while to wait but ok"
Date:26 July 2010
Kitty
-
Gender: Female
-
What age are you? 30-50
Overall rating
Overall Rating:
1out of5
"Air traffic controllers went on strike in France and we did not reach our destination until midnight after having been re-routed through Paris. It was a nightmare."
Surcharges
Payment by credit card (?): 0-2
Luggage check in (?): 2-4
No of bags: 4
"Surcharges comments: We were charged for our two extra bags, but we had no choice as we were in Europe for almost two months."
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Travelling with children
Travel with children rating:
3out of5
Stopovers
Stopovers:
1out of5
"Stopovers: The strike forced us to go to Paris where we were told to collect our luggage, which never showed up."
Luggage handling
Luggage handling rating:
1out of5
Lost Luggage: Yes
Incidents
Incident handling rating:
3out of5
"Incidents: We got our luggage but missed our flight to Rome because it was lost for more than one day."