Air France AF Flight reviews Air France Paris Charles De Gaulle (CDG) - Aberdeen Dyce (ABZ)

 
Only eDreams' clients who have flown with Air France from Paris Charles De Gaulle (CDG) to Aberdeen Dyce (ABZ) can publish comments and airline reviews here.

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Air France 1 reviews 5.0  
British Airways 2 reviews 3.5  
Overall average rating 3.8

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Paris - Aberdeen
Customer reviews and ratings
Average ratings (1 customers)
Overall Rating: 
5 out of 5
5out of5
Check in and boarding rating: 
2 out of 5
2out of5
Aircraft rating: 
4 out of 5
4out of5
Comfort/Space between seats: 
4 out of 5
4out of5
Air stewards service: 
4 out of 5
4out of5
Luggage handling rating: 
2 out of 5
2out of5
Incident handling rating: 
1 out of 5
1out of5
1
1
Customer reviews and ratings
Date:01 September 2009
suejay
-
Gender: Female
-
What age are you? 30-50
Overall rating
Overall Rating: 
5 out of 5
5out of5
Check in and boarding
Check in and boarding rating: 
2 out of 5
2out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: between 20 and 30
Access to the aircraft: Bus
"CheckIn: There seems to be no advantage to on-line checking. Everyone joins the same line, even if you are only checking baggage, with inadequate numbers of check-in staff."
The Aircraft
Aircraft rating: 
4 out of 5
4out of5
Cleanliness and condition/modernity of the aircraft: 
4 out of 5
4out of5
Air stewards service: 
4 out of 5
4out of5
Quality of food: 
4 out of 5
4out of5
Quantity of food: 
4 out of 5
4out of5
Luggage handling
Luggage handling rating: 
2 out of 5
2out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: Yes
Damaged luggage: No
"Luggage handling: See comment above, regarding checkin"
Incidents
Incident handling rating: 
1 out of 5
1out of5
"Incidents: I had to check a walking pole separately at ABZ airport - it was done quickly and efficiently by check-in staff. At CDG however, the pole did not appear on the carousel. When I enquired about it at the Lost Baggage office, the woman was extremely bored and unhelpful and simply ordered me to wait, despite the fact that the delivery of baggage from the Aberdeen flight was now complete. I searched the baggage area, and eventually found my pole, discarded in a corner. There were several suitcases lying around in a random fashion. There was no service to speak of and staff are about as friendly and helpful as your average rottweiller."
 
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