Flight reviews Air France Paris Orly (ORY) - Marseille Marseille-Provence (MRS)
Only eDreams' clients who have flown with Air France from Paris Orly (ORY) to Marseille Marseille-Provence (MRS) can publish comments and airline reviews here.
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| Air France | 3 reviews | 2.7 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Paris - Marseille 
Customer reviews and ratings
Average ratings (3 customers)
Overall Rating:
Value for money rating (experience/price):
1out of5
Check in and boarding rating:
3.7out of5
Aircraft rating:
4.5out of5
Comfort/Space between seats:
4.5out of5
Air stewards service:
4.5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Travel with children rating:
1out of5
Luggage handling rating:
1out of5
Incident handling rating:
1out of5
3
3Customer reviews and ratings
Date:19 August 2011
ANNAFOURDAN
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
Value for money rating (experience/price):
1out of5
Check in and boarding
Check in and boarding rating:
1out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: between 40 and 50
Travelling with children
Travel with children rating:
1out of5
"Children: extremely bad"
Luggage handling
Luggage handling rating:
1out of5
Waiting time for luggage (arrival): more than 1 hour
Lost Luggage: No
Damaged luggage: No
Incidents
Incident handling rating:
1out of5
"Incidents: we were canceled on our flight doe to lack of personnel who was on strike. we didn't get any compensation and we were 2 adults travelling wiht 3 children from Hong Kong.we were canceled because we have no connecting flight to catch and we were no premium customer card holders!!"
Date:05 April 2011
chamen
-Gender: Female
-What age are you? over 70
Overall rating
Overall Rating:
"very good service"
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: No
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
Quality of food:
5out of5
Date:22 June 2010
guerout
-Gender: Male
-What age are you? 51-70
Overall rating
Overall Rating:
"very late 9.30 instead of 8.30"
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
VIP lounge rating:
4out of5
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Incidents
Incident handling rating:
1out of5
Other incidents: Others
"Incidents: Big problem of delay
Connection Train missed in Marseilles . Ticcket non refundable . Impossible to warn station , being in the plane"
Connection Train missed in Marseilles . Ticcket non refundable . Impossible to warn station , being in the plane"
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