Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Air France from Brussels Bruxelles Gare du Midi (ZYR) to Mexico City Juarez Intl Airport (MEX) can publish comments and airline reviews here.
Compare Air France with other airlines
Air France
2 reviews
4.0
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Brussels - Mexico City
Customer reviews and ratings
Average ratings (2 customers)
Overall Rating:
4out of5
Value for money rating (experience/price):
3out of5
Check in and boarding rating:
4out of5
Aircraft rating:
3.5out of5
Comfort/Space between seats:
3out of5
Air stewards service:
4.5out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Travel with children rating:
2out of5
Luggage handling rating:
4out of5
2
2
Customer reviews and ratings
Date:21 August 2011
momof2boys
-
Gender: Female
-
What age are you? 30-50
Overall rating
Overall Rating:
3out of5
Value for money rating (experience/price):
3out of5
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: more than 1 hour
Access to the aircraft: Finger
"CheckIn: At Paris was not easy, but at Mexico city was perfect!"
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
5out of5
Quality of food:
3out of5
Quantity of food:
4out of5
"Aircraft: when they see you travelling with two kids sometimes they wouldnt help at all."
Travelling with children
Travel with children rating:
2out of5
Child's pushchair: they let me take it to the aircraft
"Children: people travelling with babies or kids from 2 to 6 should travel or be seated at more convenient places and should board first."
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 40 and 50
Date:08 February 2011
AbdullahYolcu
-
Gender: Male
-
What age are you? 51-70
Overall rating
Overall Rating:
5out of5
"It was very good trip. Air France service was good too."
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
VIP lounge rating:
4out of5
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft: