Flight reviews Air One Brindisi Papola Casale (BDS) - Rome Fiumicino (FCO)
Only eDreams' clients who have flown with Air One from Brindisi Papola Casale (BDS) to Rome Fiumicino (FCO) can publish comments and airline reviews here.
Compare Air One with other airlines
| Alitalia | 4 reviews | 4.3 | |
| Air One | 1 reviews | 1.0 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Brindisi - Rome 
Customer reviews and ratings
Average ratings (1 customers)
Overall Rating:
Aircraft rating:
2out of5
Comfort/Space between seats:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Travel with children rating:
3out of5
Luggage handling rating:
1out of5
Incident handling rating:
1out of5
1
1Customer reviews and ratings
Date:14 August 2009
covadonga
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
"The flight was 45 minutes late, when it arrived to Rome I was waiting for the luggage more than 50 minutes. I had another flight at 15.35 to Valencia and has to leave with no luggage. I reported it at Alitalia baggage claim office and they said they will
send it to me within 24 hours. Today 7 days latter I have still not receive it . When I speak to the office in Spain they said the case is close and as I mentioned I have not got it. The reference for the lost luggage is FCOAP44467"
send it to me within 24 hours. Today 7 days latter I have still not receive it . When I speak to the office in Spain they said the case is close and as I mentioned I have not got it. The reference for the lost luggage is FCOAP44467"
Surcharges
Payment by credit card (?): 0-2
Choice of seat (?): 0-2
Seat reason: No seat selected
Luggage check in (?): 0-2
No of bags: 1
Hand luggage (?): 0-2
Food (?): 0-2
Drink (?): 0-2
Check in and boarding
There are self check-in machines in the terminal: I do not know
Waiting time at check-in: between 20 and 30
Access to the aircraft: Foot
VIP lounge rating:
1out of5
The Aircraft
Aircraft rating:
2out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Travelling with children
Travel with children rating:
3out of5
Luggage handling
Luggage handling rating:
1out of5
Waiting time for luggage (arrival): between 40 and 50
Lost Luggage: Yes
Damaged luggage: Yes
"Luggage handling: The flight was 45 minutes late, when it arrived to Rome I was waiting for the luggage more than 50 minutes. I had another flight at 15.35 to Valencia and has to leave with no luggage. I reported it at Alitalia baggage claim office and they said they will send it to me within 24 hours. Today 7 days latter I have still not receive it . When I speak to the office in Spain they said the case is close and I have not got it. The reference for the lost luggage is FCOAP44467"
Incidents
Incident handling rating:
1out of5
Other incidents: Others
"Incidents: leaving Brindisi late make me travel to the connection flight with no luggage"
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