Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Air One from Bari Palese Macchie (BRI) to Venice Marco Polo (VCE) can publish comments and airline reviews here.
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Air One
1 reviews
1.0
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Bari - Venice
Customer reviews and ratings
Average ratings (1 customers)
Overall Rating:
1out of5
Check in and boarding rating:
1out of5
Aircraft rating:
2out of5
Comfort/Space between seats:
2out of5
Air stewards service:
1out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Luggage handling rating:
1out of5
Incident handling rating:
1out of5
1
1
Customer reviews and ratings
Date:28 June 2009
Lynn
Overall rating
Overall Rating:
1out of5
Surcharges
Luggage check in (?): More than 26
No of bags: 3
Check in and boarding
Check in and boarding rating:
1out of5
Waiting time at check-in: between 50 and 60
Access to the aircraft: Bus
"CheckIn: lady at the check in counter was extremely rude and inflexible. Also due to some computer system error we were check in very late and cause delay in the flight."
The Aircraft
Aircraft rating:
2out of5
Cleanliness and condition/modernity of the aircraft:
2out of5
Air stewards service:
1out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Luggage handling
Luggage handling rating:
1out of5
Waiting time for luggage (arrival): more than 1 hour
Lost Luggage: Yes
Damaged luggage: Yes
"Luggage handling: Luggage was lost in the transit! And when they finally found it and sent it back to Singapore, 80% of my items in the luggage were spoilt and broken."