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Air One AP Flight reviews Air One Zurich (ZRH) - Naples Capodichino (NAP)

 
Only eDreams' clients who have flown with Air One from Zurich (ZRH) to Naples Capodichino (NAP) can publish comments and airline reviews here.

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Air One 1 reviews 3.0  
Overall average rating 3.8

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Zurich - Naples
Customer reviews and ratings
Average ratings (1 customers)
Overall Rating: 
3 out of 5
3out of5
Check in and boarding rating: 
3 out of 5
3out of5
Aircraft rating: 
3 out of 5
3out of5
Comfort/Space between seats: 
3 out of 5
3out of5
Air stewards service: 
4 out of 5
4out of5
In-flight entertainment (Music, newspapers, TV): 
3 out of 5
3out of5
Luggage handling rating: 
3 out of 5
3out of5
1
1
Customer reviews and ratings
Date:14 July 2009
sandra
Overall rating
Overall Rating: 
3 out of 5
3out of5
"Bad luck that there are no longer direct flights available and Milano-Malpensa is a pain and our luggage got lost in Milano on our flight back"
Check in and boarding
Check in and boarding rating: 
3 out of 5
3out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
"CheckIn: Zurich was excellent - great service, Naples was just about OK"
The Aircraft
Aircraft rating: 
3 out of 5
3out of5
Cleanliness and condition/modernity of the aircraft: 
3 out of 5
3out of5
Air stewards service: 
4 out of 5
4out of5
In-flight entertainment (Music, newspapers, TV): 
3 out of 5
3out of5
Quality of food: 
3 out of 5
3out of5
Quantity of food: 
3 out of 5
3out of5
Stopovers
Stopovers: 
1 out of 5
1out of5
"Stopovers: Milano-Malpensa is a lousy airfield, with little appeal. I was freezing to death and on our flight back our luggage got lost there."
Luggage handling
Luggage handling rating: 
3 out of 5
3out of5
Waiting time for luggage (arrival): between 30 and 40
Lost Luggage: Yes
Damaged luggage: No
"Luggage handling: Drives me mad if I have to pack everything into my handluggage just because the risk to arrive without is so high in Italy!!"
 
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