Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Royal Air Maroc from Abidjan Port Bouet (ABJ) to Montreal P Trudeau International (YUL) can publish comments and airline reviews here.
Compare Royal Air Maroc with other airlines
Royal Air Maroc
1 reviews
2.0
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Abidjan - Montreal
Customer reviews and ratings
Average ratings (1 customers)
Overall Rating:
2out of5
Check in and boarding rating:
2out of5
Aircraft rating:
2out of5
Comfort/Space between seats:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
1
1
Customer reviews and ratings
Date:24 October 2009
KLOUSSEH
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Gender: Male
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What age are you? 30-50
Overall rating
Overall Rating:
2out of5
"casa montreal leg was bad. No service at all from RAM for transit passengers fromwhich I was. Left virtually stranded with no consideration whatsoever"
Surcharges
Luggage check in (?): More than 26
No of bags: 1
"Surcharges comments: A surchage of 115 Euros for an additional luggage. Way to expensive. Impossible to pay by credit card in abidjan. why?"
Check in and boarding
Check in and boarding rating:
2out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: No
Waiting time at check-in: between 10 and 20
Access to the aircraft: Bus
"CheckIn: RAM agents not helpful when it came to assess to address luggage surchage payment alternatives."
The Aircraft
Aircraft rating:
2out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Quality of food:
3out of5
Quantity of food:
2out of5
"Aircraft: electronic problems which prevented passengers to listen to audio video programs during the flight."
Stopovers
Stopovers:
1out of5
"Stopovers: i mentioned it the stopover in Casa was horrendous in terms of the length, the quality of service, the food served. Everything was dismal."