Royal Air Maroc AT Flight reviews Royal Air Maroc Amsterdam Schiphol (AMS) - Casablanca Mohamed V (CMN)

 
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Royal Air Maroc 2 reviews 4.0  
Overall average rating 3.8

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airline below the average  - 20% below the average and 5 or more comments

 
Amsterdam - Casablanca
Customer reviews and ratings
Average ratings (2 customers)
Overall Rating: 
4 out of 5
4out of5
Check in and boarding rating: 
3.5 out of 5
3.5out of5
Aircraft rating: 
4 out of 5
4out of5
Comfort/Space between seats: 
3 out of 5
3out of5
Air stewards service: 
4 out of 5
4out of5
In-flight entertainment (Music, newspapers, TV): 
1 out of 5
1out of5
Luggage handling rating: 
2 out of 5
2out of5
2
2
Customer reviews and ratings
Date:09 March 2011
SpanishWorldTraveller
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating: 
4 out of 5
4out of5
"Staff very friendly and efficient. Flight was very punctual and smooth.
The best way to travel to morroco. I paid 5 times more to travel with a french airline and the service, aircraft and overall quality was much worse."
Surcharges
Payment by credit card (?): 6-8
Check in and boarding
Check in and boarding rating: 
3 out of 5
3out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: No
Access to the aircraft: Finger
"CheckIn: It would save a lot of time if checck-in was available online. Otherwise checkin was quick. I only had to queue for 2 minutes and the checkin desk opened with 3 hours before the flight."
The Aircraft
Aircraft rating: 
4 out of 5
4out of5
Cleanliness and condition/modernity of the aircraft: 
4 out of 5
4out of5
Air stewards service: 
4 out of 5
4out of5
In-flight entertainment (Music, newspapers, TV): 
1 out of 5
1out of5
Quality of food: 
4 out of 5
4out of5
Quantity of food: 
3 out of 5
3out of5
"Aircraft: It should have music and tv for traveller entertainment. Also, staff should offer an second round of drinks, at least a coffe in such a long flight."
Date:27 October 2009
Isabel
-
Gender: Female
-
What age are you? 51-70
Overall rating
Overall Rating: 
4 out of 5
4out of5
"Nice to have a warm meal in both directions."
Check in and boarding
Check in and boarding rating: 
4 out of 5
4out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: No
Waiting time at check-in: between 10 and 20
Access to the aircraft: Bus
"CheckIn: Relatively speedy, given that everyone has to get their boarding pass issued - they do not do "proper" e-tickets."
The Aircraft
Aircraft rating: 
4 out of 5
4out of5
Cleanliness and condition/modernity of the aircraft: 
4 out of 5
4out of5
Air stewards service: 
4 out of 5
4out of5
Quality of food: 
4 out of 5
4out of5
Quantity of food: 
4 out of 5
4out of5
"Aircraft: Toilet smelled (just after take-off!) and the lock on the door did not function."
Luggage handling
Luggage handling rating: 
2 out of 5
2out of5
Waiting time for luggage (arrival): between 40 and 50
Lost Luggage: No
Damaged luggage: No
"Luggage handling: We had to wait around 45 minutes after arriving in the baggage hall in Schiphol to get our luggage - I've never had to wait that long before at Schiphol and the baggage hall was NOT busy! No problems in Casablanca though!"
 
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