Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Royal Air Maroc from Tangier Boukhalef Souahel (TNG) to London Heathrow (LHR) can publish comments and airline reviews here.
There are self check-in machines in the terminal: No
Online/Telephone Check in available: No
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Cleanliness and condition/modernity of the aircraft:
1out of5
Air stewards service:
2out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
2out of5
Quantity of food:
2out of5
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): between 20 and 30
Lost Luggage: No
Damaged luggage: No
Date:02 August 2010
bernard123
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating:
3out of5
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
"CheckIn: Easy and quick"
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Quality of food:
3out of5
Quantity of food:
3out of5
"Aircraft: In need of refurb"
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:04 February 2010
Alibaba
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Gender: Female
-
What age are you? 51-70
Overall rating
Overall Rating:
2out of5
"This airline is rarely on time. The food is unbelievably bad. The worst I have ever had. We have travelled on Air Maroc many times and it rarely departs on time. The stewards etc are not particulary friendly. On the short flight Tangier to Casablanca we encountered a storm. I had no arm rest to grip!"
Check in and boarding
There are self check-in machines in the terminal: No
Online/Telephone Check in available: No
Waiting time at check-in: between 10 and 20
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Quality of food:
1out of5
Quantity of food:
1out of5
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): between 10 and 20