Avianca AV Flight reviews Avianca Bogota Eldorado (BOG) - Toronto Pearson International Airport (YYZ)

 
Only eDreams' clients who have flown with Avianca from Bogota Eldorado (BOG) to Toronto Pearson International Airport (YYZ) can publish comments and airline reviews here.

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Avianca 1 reviews 3.0  
Overall average rating 3.8

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Bogota - Toronto
Customer reviews and ratings
Average ratings (1 customers)
Overall Rating: 
3 out of 5
3out of5
Value for money rating (experience/price): 
3 out of 5
3out of5
Check in and boarding rating: 
4 out of 5
4out of5
Aircraft rating: 
4 out of 5
4out of5
Comfort/Space between seats: 
4 out of 5
4out of5
Air stewards service: 
4 out of 5
4out of5
In-flight entertainment (Music, newspapers, TV): 
4 out of 5
4out of5
Luggage handling rating: 
5 out of 5
5out of5
1
1
Customer reviews and ratings
Date:29 August 2011
Jaymad
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating: 
3 out of 5
3out of5
Value for money rating (experience/price): 
3 out of 5
3out of5
"Flight was delayed 4.5 hours leaving Ft.Lauderdale due to maintenance."
Check in and boarding
Check in and boarding rating: 
4 out of 5
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
Access to the aircraft: Foot
The Aircraft
Aircraft rating: 
4 out of 5
4out of5
Cleanliness and condition/modernity of the aircraft: 
4 out of 5
4out of5
Air stewards service: 
4 out of 5
4out of5
In-flight entertainment (Music, newspapers, TV): 
4 out of 5
4out of5
Quality of food: 
3 out of 5
3out of5
Quantity of food: 
3 out of 5
3out of5
Stopovers
Stopovers: 
2 out of 5
2out of5
"Stopovers: It took an hour and a half to clear customs in the U.S. as there were very few Customs agents working. Being a Canadian in transit, I was processed very quickly without the formalities required by other travelers. I believe there should have been an expedited line for people in my situation.
The ongoing flight was delayed 4.5 hours in FLL.
"
Luggage handling
Luggage handling rating: 
5 out of 5
5out of5
Waiting time for luggage (arrival): between 20 and 30
Lost Luggage: No
Damaged luggage: No
 
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