Avianca AV Flight reviews Avianca Santiago Aeropuerto Comodoro Arturo Merino Benitez (SCL) - Caracas Simon Bolivar International (CCS)

 
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Avianca 1 reviews 5.0  
Overall average rating 3.8

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Santiago - Caracas
Customer reviews and ratings
Average ratings (1 customers)
Overall Rating: 
5 out of 5
5out of5
Check in and boarding rating: 
3 out of 5
3out of5
Aircraft rating: 
4 out of 5
4out of5
Comfort/Space between seats: 
3 out of 5
3out of5
Air stewards service: 
4 out of 5
4out of5
In-flight entertainment (Music, newspapers, TV): 
2 out of 5
2out of5
Luggage handling rating: 
2 out of 5
2out of5
1
1
Customer reviews and ratings
Date:27 November 2009
paranoid
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating: 
5 out of 5
5out of5
"by far bette then the old aircrafts some southamerican companies are using. this was a very new one."
Check in and boarding
Check in and boarding rating: 
3 out of 5
3out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: No
Waiting time at check-in: between 10 and 20
Access to the aircraft: Foot
"CheckIn: there is a small airporttax. this is normal in most of southamerica, but can be different depending on wich country you are from."
The Aircraft
Aircraft rating: 
4 out of 5
4out of5
Cleanliness and condition/modernity of the aircraft: 
4 out of 5
4out of5
Air stewards service: 
4 out of 5
4out of5
In-flight entertainment (Music, newspapers, TV): 
2 out of 5
2out of5
Quality of food: 
3 out of 5
3out of5
Quantity of food: 
3 out of 5
3out of5
"Aircraft: good shape, new one"
Stopovers
Stopovers: 
2 out of 5
2out of5
"Stopovers: bogota airport. unprofessional or uneducated personel dont do their security routine properly. drugdogs loose in the terminal (bad if you are alergic, keep them in one place and make people pass by them once!)"
Luggage handling
Luggage handling rating: 
2 out of 5
2out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
"Luggage handling: manual, they write down your luggage number in bogota"
 
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