Finnair AY Flight reviews Finnair Stockholm Arlanda (ARN) - Vienna Schwechat (VIE)

 
Only eDreams' clients who have flown with Finnair from Stockholm Arlanda (ARN) to Vienna Schwechat (VIE) can publish comments and airline reviews here.

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Air Berlin 2 reviews 5.0  
Austrian Airlines 1 reviews 4.0  
Finnair 1 reviews 2.0  
Overall average rating 3.8

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airline below the average  - 20% below the average and 5 or more comments

 
Stockholm - Vienna
Customer reviews and ratings
Average ratings (1 customers)
Overall Rating: 
2 out of 5
2out of5
Check in and boarding rating: 
2 out of 5
2out of5
Aircraft rating: 
3 out of 5
3out of5
Comfort/Space between seats: 
4 out of 5
4out of5
Air stewards service: 
4 out of 5
4out of5
In-flight entertainment (Music, newspapers, TV): 
3 out of 5
3out of5
Luggage handling rating: 
3 out of 5
3out of5
Incident handling rating: 
1 out of 5
1out of5
1
1
Customer reviews and ratings
Date:11 July 2009
Elin
Overall rating
Overall Rating: 
2 out of 5
2out of5
"Due to delay of the first flight I had yo fly Stockholm, Helsiinki, Frankfurt Vienna. It took me 10 hours to get to Vienna from Stockholm."
Check in and boarding
Check in and boarding rating: 
2 out of 5
2out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 50 and 60
Access to the aircraft: Foot
"CheckIn: Like I sais above, the flight were dalayed in all directions!"
The Aircraft
Aircraft rating: 
3 out of 5
3out of5
Cleanliness and condition/modernity of the aircraft: 
4 out of 5
4out of5
Air stewards service: 
4 out of 5
4out of5
In-flight entertainment (Music, newspapers, TV): 
3 out of 5
3out of5
Quality of food: 
3 out of 5
3out of5
Quantity of food: 
3 out of 5
3out of5
Stopovers
Stopovers: 
1 out of 5
1out of5
Luggage handling
Luggage handling rating: 
3 out of 5
3out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Incidents
Incident handling rating: 
1 out of 5
1out of5
Other incidents: Missed a connecting flight
"Incidents: When I got to Helsinki I had to to stand in two diffrent libes in order to rebook my flights. I had to handle most things myself and almost didn't make this flight due to slow service. I was supposed to be in Vienna at around 6pm, now I wasn't there until 12pm. I would like some kind of compensation for this extreme discomfort and delay."
 
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