Flight reviews Alitalia Athens E. Venizelos (ATH) - Naples Capodichino (NAP)
Only eDreams' clients who have flown with Alitalia from Athens E. Venizelos (ATH) to Naples Capodichino (NAP) can publish comments and airline reviews here.
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| Alitalia | 5 reviews | 3.4 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Athens - Naples 
Customer reviews and ratings
Average ratings (5 customers)
Overall Rating:
Value for money rating (experience/price):
3out of5
Check in and boarding rating:
4.6out of5
Aircraft rating:
3.2out of5
Comfort/Space between seats:
3.2out of5
Air stewards service:
3.6out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Luggage handling rating:
4.7out of5
5
5Customer reviews and ratings
Date:20 September 2011
nefeli
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
Value for money rating (experience/price):
3out of5
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
"Aircraft: very small"
Date:11 August 2011
gonewest
-Gender: Male
-What age are you? 51-70
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
4out of5
Quantity of food:
4out of5
Luggage handling
Luggage handling rating:
4out of5
Lost Luggage: No
Damaged luggage: No
Date:19 June 2011
GranDidy
-Gender: Female
-What age are you? over 70
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: between 10 and 20
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
Quality of food:
4out of5
Quantity of food:
4out of5
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): between 10 and 20
Date:12 September 2010
Najeeb
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
"CheckIn: Very pleasing with no hassle"
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
5out of5
"Aircraft: But understandable for a short flight - toilets smallest I have ever seen."
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
"Luggage handling: Flight from Naples was delayed 40min & I had a short connection time at Athens airport to Bahrain where I connected with Gulf Air. I explained my situation to the crew & was allowed to take my bag from the aircraft with me to check in with Gulf Air."
Date:24 August 2010
manos
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
The Aircraft
Aircraft rating:
1out of5
Cleanliness and condition/modernity of the aircraft:
1out of5
Air stewards service:
1out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
"Aircraft: from Rome to Naples very old & dirty...!"
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