Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Alitalia from Barcelona El Prat (BCN) to Cairo Cairo International (CAI) can publish comments and airline reviews here.
Compare Alitalia with other airlines
Alitalia
1 reviews
4.0
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Barcelona - Cairo
Customer reviews and ratings
Average ratings (1 customers)
Overall Rating:
4out of5
Check in and boarding rating:
1out of5
Aircraft rating:
5out of5
Comfort/Space between seats:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Luggage handling rating:
3out of5
1
1
Customer reviews and ratings
Date:29 November 2009
Wheelan
-
Gender: Male
-
What age are you? 51-70
Overall rating
Overall Rating:
4out of5
"We arrived in Cairo, but not as planned charged and paid for."
Check in and boarding
Check in and boarding rating:
1out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: more than 1 hour
Access to the aircraft: Bus
"CheckIn: No flight available to Rome and ongoing to Cairo. Alitalia decided to go on strike, although we were told nothing."
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
1out of5
Quantity of food:
2out of5
"Aircraft: Lufthansa, perfect."
Stopovers
Stopovers:
3out of5
"Stopovers: Had problems getting to Cairo due to arriving in another country."
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): between 10 and 20