Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Alitalia from Catania Fontanarossa (CTA) to Milan Malpensa (MXP) can publish comments and airline reviews here.
"my flight was cancelled however I was able to check in even though the airport in Catania was close due to volcano ash."
Check in and boarding
Check in and boarding rating:
1out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: more than 1 hour
"CheckIn: I checked in at the automatic machine. I was unable to speak to anyone from Alitalia due to the crowds. There was no information displayed on the departure board about the flight or delay"
Date:02 November 2009
AlanP
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Gender: Male
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What age are you? 51-70
Overall rating
Overall Rating:
5out of5
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft: