Flight reviews Alitalia Rome Fiumicino (FCO) - Naples Capodichino (NAP)
Only eDreams' clients who have flown with Alitalia from Rome Fiumicino (FCO) to Naples Capodichino (NAP) can publish comments and airline reviews here.
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| Alitalia | 2 reviews | 2.5 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Rome - Naples 
Customer reviews and ratings
Average ratings (2 customers)
Overall Rating:
Value for money rating (experience/price):
3out of5
Check in and boarding rating:
2.5out of5
Aircraft rating:
3out of5
Comfort/Space between seats:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Luggage handling rating:
1.5out of5
2
2Customer reviews and ratings
Date:28 February 2012
Njoroge
-Gender: Male
-What age are you? 51-70
Overall rating
Overall Rating:
Value for money rating (experience/price):
2out of5
"It is expensive for what it is. Not even a glass of water on outward trip. On return they tried to offer but were prevented by stormy weather."
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Luggage handling
Luggage handling rating:
2out of5
Waiting time for luggage (arrival): between 20 and 30
Lost Luggage: No
Damaged luggage: No
"Luggage handling: At Rome a long wait for baggage"
Date:10 October 2011
Coromandel
-Gender: Male
-What age are you? 51-70
Overall rating
Overall Rating:
Value for money rating (experience/price):
4out of5
"Our flight with Alitalia was from Rome to Palermo and it was three hours late!!!"
Check in and boarding
Check in and boarding rating:
2out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 20 and 30
Access to the aircraft: Bus
"CheckIn: No information about delay. Only what we could see above the gate!!"
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
3out of5
Luggage handling
Luggage handling rating:
1out of5
Waiting time for luggage (arrival): more than 1 hour
Lost Luggage: Yes
Damaged luggage: No
"Luggage handling: luggage was lost and returned next day!!!"
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