Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Alitalia from London Heathrow (LHR) to Brindisi Papola Casale (BDS) can publish comments and airline reviews here.
Compare Alitalia with other airlines
Alitalia
3 reviews
4.0
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
London - Brindisi
Customer reviews and ratings
Average ratings (3 customers)
Overall Rating:
4out of5
Check in and boarding rating:
4out of5
Aircraft rating:
4.3out of5
Comfort/Space between seats:
3.7out of5
Air stewards service:
3.7out of5
In-flight entertainment (Music, newspapers, TV):
2.7out of5
Luggage handling rating:
4out of5
3
3
Customer reviews and ratings
Date:21 April 2011
Arbo
-
Gender: Male
-
What age are you? 51-70
Overall rating
Overall Rating:
5out of5
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Stopovers
Stopovers:
4out of5
Luggage handling
Luggage handling rating:
5out of5
Lost Luggage: No
Damaged luggage: No
Date:31 July 2010
rakell
-
Gender: Female
-
What age are you? 30-50
Overall rating
Overall Rating:
3out of5
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: No
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
VIP lounge rating:
4out of5
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Quality of food:
2out of5
Quantity of food:
2out of5
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:17 August 2009
Rosbuc
-
Gender: Female
-
What age are you? 30-50
Overall rating
Overall Rating:
4out of5
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
"CheckIn: Even if it is said that family with children needs to be boarded before other passengers, this does not happen."
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft: