Flight reviews Alitalia London Heathrow (LHR) - Bari Palese Macchie (BRI)
Only eDreams' clients who have flown with Alitalia from London Heathrow (LHR) to Bari Palese Macchie (BRI) can publish comments and airline reviews here.
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| Alitalia | 2 reviews | 3.0 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
London - Bari 
Customer reviews and ratings
Average ratings (2 customers)
Overall Rating:
Check in and boarding rating:
4out of5
Aircraft rating:
4out of5
Comfort/Space between seats:
3.5out of5
Air stewards service:
3.5out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Luggage handling rating:
5out of5
Incident handling rating:
1out of5
2
2Customer reviews and ratings
Date:14 February 2011
beppe90
-Gender: Male
-What age are you? under 30
Overall rating
Overall Rating:
"Never take Alitalia"
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Online check-in
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
4out of5
Quantity of food:
3out of5
Stopovers
Stopovers:
3out of5
Incidents
Incident handling rating:
1out of5
Other incidents: Missed a connecting flight
"Incidents: On the way back from Bari to London i missed the connection in Rome for my flight to london because of a delay of the flight from bari to rome around 1 hour and half...
They didn`t tell me anything in advance and they say they won`t give back the money for the flight that i missed....
i missed an important business appointment in london.....very upset about it"
They didn`t tell me anything in advance and they say they won`t give back the money for the flight that i missed....
i missed an important business appointment in london.....very upset about it"
Date:29 June 2010
Rocko
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
"Service was good on the first leg of the trip."
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 20 and 30
Access to the aircraft: Finger
"CheckIn: On the return trip, Bari airport check in was understaffed which led to a long wait."
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Quality of food:
3out of5
Quantity of food:
2out of5
"Aircraft: snack service is very limited. Perhaps allow for extra drinks and food on payment basis"
Stopovers
Stopovers:
3out of5
"Stopovers: Linate Airport Milan has confusing information signs. The transition from arrivals to connecting flights is not the easiest"
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
"Luggage handling: No gripes whatsoever...it arrived immediately at my final destination"
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