Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Alitalia from Milan Linate (LIN) to Rome Fiumicino (FCO) can publish comments and airline reviews here.
Compare Alitalia with other airlines
Alitalia
1 reviews
4.0
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Milan - Rome
Customer reviews and ratings
Average ratings (1 customers)
Overall Rating:
4out of5
Check in and boarding rating:
3out of5
Aircraft rating:
4out of5
Comfort/Space between seats:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Incident handling rating:
5out of5
1
1
Customer reviews and ratings
Date:27 March 2011
traveller a
-
Gender: Male
-
What age are you? 30-50
Overall rating
Overall Rating:
4out of5
Check in and boarding
Check in and boarding rating:
3out of5
Online/Telephone Check in available: Yes
Access to the aircraft: Bus
"CheckIn: check-in 24hours ahead is not enough"
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
2out of5
Incidents
Incident handling rating:
5out of5
Other incidents: Others
"Incidents: at the security control, an unprepared and uninterested guard insisted to embark the trolly because of a square plastic tile he considered as a potential weapon...!"