Flight reviews Alitalia Milan Linate (LIN) - Naples Capodichino (NAP)
Only eDreams' clients who have flown with Alitalia from Milan Linate (LIN) to Naples Capodichino (NAP) can publish comments and airline reviews here.
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| Alitalia | 4 reviews | 4.0 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Milan - Naples 
Customer reviews and ratings
Average ratings (4 customers)
Overall Rating:
Check in and boarding rating:
4out of5
Aircraft rating:
3.8out of5
Comfort/Space between seats:
3.3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
1.5out of5
Luggage handling rating:
2.5out of5
4
4Customer reviews and ratings
Date:16 July 2011
Lulabelle
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
"Everything ran smoothly and punctually"
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
"CheckIn: I had never used the check-in machines before and there was no-one available to help me"
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Quality of food:
3out of5
Quantity of food:
2out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:02 March 2011
encolpius
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
"Aircraft: shameful state of the very old toilet"
Date:02 August 2010
timourp
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
"Waiting to take a luggage about 1 hour.
Expensive cigars were disappeared from the suitcase."
Expensive cigars were disappeared from the suitcase."
Check in and boarding
There are self check-in machines in the terminal: No
Online/Telephone Check in available: Yes
Waiting time at check-in: Online check-in
Access to the aircraft: Finger
VIP lounge rating:
3out of5
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Quality of food:
3out of5
Quantity of food:
2out of5
Luggage handling
Luggage handling rating:
1out of5
Waiting time for luggage (arrival): between 50 and 60
Lost Luggage: No
"Luggage handling: Cigars were stolen from the luggage"
Date:17 May 2010
Daboy
-Gender: Male
-What age are you? under 30
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
3out of5
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