Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Alitalia from Nice Cote D'azur (NCE) to Naples Capodichino (NAP) can publish comments and airline reviews here.
Compare Alitalia with other airlines
Alitalia
1 reviews
4.0
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Nice - Naples
Customer reviews and ratings
Average ratings (1 customers)
Overall Rating:
4out of5
Value for money rating (experience/price):
3out of5
Check in and boarding rating:
4out of5
Aircraft rating:
3out of5
Comfort/Space between seats:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Luggage handling rating:
5out of5
1
1
Customer reviews and ratings
Date:08 October 2011
Colour
-
Gender: Female
-
What age are you? 51-70
Overall rating
Overall Rating:
4out of5
Value for money rating (experience/price):
3out of5
"Was served juice on Nice to Rome but nothing Rome to Naples"
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
Access to the aircraft: Foot
"CheckIn: Very helpful and friendly check in staff at Nice"
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
3out of5
Quantity of food:
3out of5
"Aircraft: Had reasonable leg room"
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
"Luggage handling: I had a fairly short connection time, a special label was attached to my luggage, which I am glad to say did make the connection flight"
Incidents
"Incidents: Rome to Nice. Seemed ridiculous to wait for ages on a bus at the departure gate. Finally drive to the plane, When we could have walked to the plane, which was right in front of us!"