Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Alitalia from Turin Caselle (TRN) to Paris Charles De Gaulle (CDG) can publish comments and airline reviews here.
"The flight was ok and on time. I've really appreciated the fact that even my hand luggage was yo big to stay in the cabin Alitalia managed to keep it during the flight but to give me back immediatly when I got off the plane instead of having to wait on the roller for the luggages. This was really important to me since I was on a business trip"
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Date:07 October 2009
Fred888
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Gender: Male
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What age are you? 51-70
Overall rating
Overall Rating:
5out of5
"Although an Alitalia flight service provided by Air France. Service by staff could not be faulted. All staff spoke multiple languages and they could not be more helpful."
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Access to the aircraft: Finger
"CheckIn: Self check in machines not operating on that day but Alitalia staff on hand to assist passengers where to queue etc."
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
4out of5
Quantity of food:
5out of5
Luggage handling
Luggage handling rating:
3out of5
Lost Luggage: No
Damaged luggage: No
"Luggage handling: Very poor signage at CDG on where to pickup luggage from."