Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Alitalia from Trieste Ronchi dei Legionari (TRS) to Naples Capodichino (NAP) can publish comments and airline reviews here.
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Alitalia
2 reviews
3.0
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Trieste - Naples
Customer reviews and ratings
Average ratings (2 customers)
Overall Rating:
3out of5
Check in and boarding rating:
3.5out of5
Aircraft rating:
3.5out of5
Comfort/Space between seats:
3.5out of5
Air stewards service:
3.5out of5
In-flight entertainment (Music, newspapers, TV):
2.5out of5
Luggage handling rating:
4out of5
2
2
Customer reviews and ratings
Date:29 April 2010
pepi
Overall rating
Overall Rating:
4out of5
"Everything was OK."
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
4out of5
Quantity of food:
4out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:23 July 2009
flickhunter
Overall rating
Overall Rating:
2out of5
"luggage lost on the way to Naples. slow service at the naples airport, not too kind and impossible to get on the phone afterwards to check on the luggage. the bag returned in 24 hours."
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
VIP lounge rating:
3out of5
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft: