Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with Alitalia from Trieste Ronchi dei Legionari (TRS) to Sofia Sofia Intl (SOF) can publish comments and airline reviews here.
Compare Alitalia with other airlines
Alitalia
2 reviews
5.0
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Trieste - Sofia
Customer reviews and ratings
Average ratings (2 customers)
Overall Rating:
5out of5
Check in and boarding rating:
5out of5
Aircraft rating:
3.5out of5
Comfort/Space between seats:
3out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Luggage handling rating:
4out of5
2
2
Customer reviews and ratings
Date:11 February 2010
floby21
-
Gender: Female
-
What age are you? under 30
Overall rating
Overall Rating:
5out of5
"Any."
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
"CheckIn: excellent, polite"
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
"Aircraft: nothing to comment"
Stopovers
Stopovers:
4out of5
"Stopovers: Stopover in Rome was short, enough to do all necessary (bath, coffee break, change terminal)"
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): Less than 10 minutes