Flight reviews British Airways Paris Charles De Gaulle (CDG) - London Heathrow (LHR)
Only eDreams' clients who have flown with British Airways from Paris Charles De Gaulle (CDG) to London Heathrow (LHR) can publish comments and airline reviews here.
Compare British Airways with other airlines
| Air France | 9 reviews | 3.8 | |
| British Airways | 16 reviews | 3.7 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Paris - London 
Customer reviews and ratings
Average ratings (16 customers)
Overall Rating:
Value for money rating (experience/price):
3out of5
Check in and boarding rating:
3.8out of5
Aircraft rating:
4.2out of5
Comfort/Space between seats:
3.7out of5
Air stewards service:
3.9out of5
In-flight entertainment (Music, newspapers, TV):
3.1out of5
Luggage handling rating:
3.5out of5
Incident handling rating:
1out of5
16
16Customer reviews and ratings
Date:13 November 2011
zarzalan
-Gender: Female
-What age are you? under 30
Overall rating
Overall Rating:
Value for money rating (experience/price):
3out of5
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Date:16 August 2011
Yatz
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
Value for money rating (experience/price):
3out of5
Surcharges
Payment by credit card (?): More than 26
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: between 10 and 20
Access to the aircraft: Foot
VIP lounge rating:
4out of5
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
2out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:04 July 2011
Marie Chantal
-Gender: Female
-What age are you? under 30
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: No
Waiting time at check-in: between 10 and 20
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
2out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
2out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 40 and 50
Lost Luggage: No
Damaged luggage: No
Date:23 April 2011
mooonalexx
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:22 December 2010
Traveller111
-Gender: Female
-What age are you? under 30
Overall rating
Overall Rating:
"flight was canceled. Nobody told us anything."
Check in and boarding
Check in and boarding rating:
1out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: No
Waiting time at check-in: more than 1 hour
"CheckIn: never happened. line literally out the door"
Incidents
Incident handling rating:
1out of5
Other incidents: Cancellation
"Incidents: worst handling ever"
Date:01 September 2010
flossey
-Gender: Female
-What age are you? 51-70
Overall rating
Overall Rating:
"it was a very pleasant flight and very friendly"
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
VIP lounge rating:
4out of5
"CheckIn: We check in on computer and a very nice lady helped us with same"
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
Quality of food:
4out of5
Quantity of food:
4out of5
"Aircraft: It was very confortable and clean"
Date:12 August 2010
sweetpea
-Gender: Female
-What age are you? 51-70
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Date:07 August 2010
Mahmoud
-Gender: Male
-What age are you? under 30
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
2out of5
There are self check-in machines in the terminal: Yes
Waiting time at check-in: between 30 and 40
"CheckIn: I missed the flight just because of 15 minutes late arriving after check in time. They didn't let me check in and offered me to pay 200 £ more to go with 4-hours-later flight. I paid 220£ and went by Air France which was 1-hour-later.
The only reason of being late was just because of awful train service in Paris airport that you should change train for Terminal 2 and train was very very slow and the gates didn't open by your train tickets and we opened in by force!!! All of this killed my time! Maybe I shouldn't have thought that Paris Airport has fast facilities like Heathrow and shouldn't rely on my misjudgement."
The only reason of being late was just because of awful train service in Paris airport that you should change train for Terminal 2 and train was very very slow and the gates didn't open by your train tickets and we opened in by force!!! All of this killed my time! Maybe I shouldn't have thought that Paris Airport has fast facilities like Heathrow and shouldn't rely on my misjudgement."
Date:03 July 2010
eushe2
-Gender: Female
-What age are you? under 30
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Online check-in
Access to the aircraft: Foot
"CheckIn: It was a hot day and the boarding process was behind schedule so some passengers were quite ill- tempered making the time a little uncomfortable"
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
5out of5
Date:26 June 2010
JAAn
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
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