"not only was it delayed but british airways staff showed no empathy toward other passengers at all! we travelled in a group of 5 and because of the delay in denver we missed our connect flight via london-dublin! the staff at BA seperated our group on our connecting flight (even though we were flying as a group in the first place!)"
Check in and boarding
Check in and boarding rating:
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: No
Waiting time at check-in: between 30 and 40
Access to the aircraft: Foot
Cleanliness and condition/modernity of the aircraft:
Air stewards service:
In-flight entertainment (Music, newspapers, TV):
Quality of food:
Quantity of food:
"Stopovers: flight was delayed while we were already on board! we were sitting on the runway for over 70mins!! the least they could of done is suppplied customers with a complimentary drink"
Luggage handling rating:
Waiting time for luggage (arrival): between 10 and 20