Service offered by "VACACIONES EDREAMS" Maximum time of communication: 19 min. The end-user should be the one who pays the bill or should have received a prior authorization before from the person who will pay the bill All calls are recorded. All details of the calls will appear in the phone bill. P.O. Box 50285 EC3P 3WY. Helpdesk Number: 0844 338 8300
Only eDreams' clients who have flown with British Airways from Rome Fiumicino (FCO) to Aberdeen Dyce (ABZ) can publish comments and airline reviews here.
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British Airways
1 reviews
4.0
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Rome - Aberdeen
Customer reviews and ratings
Average ratings (1 customers)
Overall Rating:
4out of5
Check in and boarding rating:
3out of5
Aircraft rating:
4out of5
Comfort/Space between seats:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Luggage handling rating:
4out of5
1
1
Customer reviews and ratings
Date:04 July 2010
June5
-
Gender: Female
-
What age are you? 51-70
Overall rating
Overall Rating:
4out of5
"Friendly and helpful staff. The plane actually arrived early and the pilot gave up to date information about times and weather."
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
VIP lounge rating:
4out of5
"CheckIn: boarding gate was changed. Fortunately I understood the announcement in Italian. Did others?"
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
"Aircraft: no problems"
Stopovers
Stopovers:
4out of5
"Stopovers: The stopover in London was fine. Only problem was that I was not given the information card to fill in until after leaving the aircraft."
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): Less than 10 minutes