Flight reviews British Airways Helsinki Helsinki Vantaa (HEL) - Manchester Manchester International (MAN)
Only eDreams' clients who have flown with British Airways from Helsinki Helsinki Vantaa (HEL) to Manchester Manchester International (MAN) can publish comments and airline reviews here.
Compare British Airways with other airlines
| Scandinavian Airlines | 1 reviews | 4.0 | |
| British Airways | 10 reviews | 3.9 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
Helsinki - Manchester 
Customer reviews and ratings
Average ratings (10 customers)
Overall Rating:
Value for money rating (experience/price):
2out of5
Check in and boarding rating:
3.4out of5
Aircraft rating:
3.8out of5
Comfort/Space between seats:
3.6out of5
Air stewards service:
3.9out of5
In-flight entertainment (Music, newspapers, TV):
3.3out of5
Travel with children rating:
4out of5
Luggage handling rating:
3.7out of5
10
10Customer reviews and ratings
Date:08 September 2011
Holly31
-Gender: Female
-What age are you? under 30
Overall rating
Overall Rating:
Value for money rating (experience/price):
2out of5
"When booking online, the weight restriction of hand baggage should be made clear. this caused us to have to check in anotther case."
Check in and boarding
Check in and boarding rating:
3out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: between 10 and 20
Access to the aircraft: Foot
"CheckIn: When booking online, the weight restriction of hand baggage should be made clear. This caused us to have to check in another case. Before boarding the plane, the flight had dissappered on the information board, and the gate number on our ticket was wrong."
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Luggage handling
Luggage handling rating:
2out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:20 July 2011
love to travel
-Gender: Male
-What age are you? under 30
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: between 10 and 20
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
2out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:05 July 2011
Ritaan
-Gender: Female
-What age are you? 51-70
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
4out of5
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
5out of5
Quality of food:
4out of5
Quantity of food:
4out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:17 June 2011
vittu
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
1out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 20 and 30
Access to the aircraft: Foot
VIP lounge rating:
3out of5
"CheckIn: check in woman was unhelpful and unsociable .clearly not wanting to be behind the desk and making sure we were aware of that.awful service."
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Luggage handling
Luggage handling rating:
2out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
"Luggage handling: i had to take my bag to another check in for security as it was a large soft bag..to join another line.I was informed of this in the most patronizing way possible by your ignorant woman at the check in in manchester"
Date:25 April 2011
unique too
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
2out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: between 20 and 30
Access to the aircraft: Foot
"CheckIn: There is a special check-in for families traveling with kids. However, we were told about this on the counter after waiting for an half an hour in a queue for drop-off for luggage. Finnair should also indicate at the airport better that there are check-in counters also in the other hall."
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
Quality of food:
4out of5
Quantity of food:
4out of5
Travelling with children
Travel with children rating:
4out of5
Child's pushchair: I had to check it in
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:12 April 2011
THETZAR
-Gender: Male
-What age are you? under 30
Overall rating
Overall Rating:
"It was a BA flight operated by FINAIR and i personallly to fly FINAIR BECUAUSE THIER SERVICES ARE JUST THE BEST."
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: between 10 and 20
Access to the aircraft: Bus
"CheckIn: Helsinki is a small airport so boarding is always generally swift and good at all times. Its interesting travelling from here each time."
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Quality of food:
4out of5
Quantity of food:
4out of5
"Aircraft: FINAIR HAS GOOD PLANES."
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: Yes
"Luggage handling: HAD ONE PIECE AND IT WAS NOT ANY PROBLEM TO CHECK IN"
Date:09 April 2011
JulienM
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
"A convinient flight but with restricted service.but pleasant crew"
Check in and boarding
Check in and boarding rating:
2out of5
There are self check-in machines in the terminal: No
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
"CheckIn: For some reasons, the flight is boarding and unboarding in non shengen area."
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
1out of5
Quantity of food:
3out of5
Date:23 March 2011
Jussi x
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
4out of5
Quality of food:
4out of5
Quantity of food:
4out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:19 June 2010
Ferni
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
4out of5
Quality of food:
4out of5
Quantity of food:
4out of5
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:19 June 2009
Helena
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 20 and 30
Access to the aircraft: Bus
VIP lounge rating:
4out of5
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 20 and 30
Lost Luggage: No
Damaged luggage: No
© 2012 Edreams International Network - Licenced Travel Agent GC88MD - 601 World Trade Center North, 08039 Barcelona