Flight reviews British Airways London London City (LCY) - Frankfurt Frankfurt International (FRA)
Only eDreams' clients who have flown with British Airways from London London City (LCY) to Frankfurt Frankfurt International (FRA) can publish comments and airline reviews here.
Compare British Airways with other airlines
| Lufthansa | 1 reviews | 5.0 | |
| British Airways | 3 reviews | 3.3 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
London - Frankfurt 
Customer reviews and ratings
Average ratings (3 customers)
Overall Rating:
Value for money rating (experience/price):
1out of5
Check in and boarding rating:
3.3out of5
Aircraft rating:
3.3out of5
Comfort/Space between seats:
3.3out of5
Air stewards service:
3.3out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Luggage handling rating:
2.5out of5
Incident handling rating:
1out of5
3
3Customer reviews and ratings
Date:13 November 2011
worldwidemark
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
Value for money rating (experience/price):
1out of5
"Flight was cancelled and BA staff were extremely unhelpful in organising a replacement"
Check in and boarding
Check in and boarding rating:
1out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: more than 1 hour
VIP lounge rating:
1out of5
"CheckIn: I was allowed to check in but then didnt have time to do the bag drop - useless! Better off flying budget"
The Aircraft
Aircraft rating:
1out of5
Cleanliness and condition/modernity of the aircraft:
2out of5
Air stewards service:
1out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Luggage handling
Luggage handling rating:
1out of5
Waiting time for luggage (arrival): between 10 and 20
Incidents
Incident handling rating:
1out of5
Other incidents: Cancellation
"Incidents: awful"
Date:18 January 2011
billy1
-Gender: Female
-What age are you? 51-70
Overall rating
Overall Rating:
"Was impressed with British Airways haven't flown with them for a while so was pleasantly surprised. Lovely to have a free bar and snacks and made to feel very welcome."
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: Yes
Waiting time at check-in: between 30 and 40
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
Quality of food:
4out of5
Quantity of food:
4out of5
"Aircraft: Good leg room for a change - well done BA"
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 20 and 30
Lost Luggage: No
Damaged luggage: No
Date:01 August 2010
ogunkoya
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
"it was nice because i fly ba all the time. so there was no problem.it was really nice. thanks"
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Online check-in
Access to the aircraft: Foot
"CheckIn: ok"
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
Quantity of food:
5out of5
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