Flight reviews British Airways London London City (LCY) - Madrid Barajas (MAD)
Only eDreams' clients who have flown with British Airways from London London City (LCY) to Madrid Barajas (MAD) can publish comments and airline reviews here.
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| British Airways | 2 reviews | 3.5 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
London - Madrid 
Customer reviews and ratings
Average ratings (2 customers)
Overall Rating:
Check in and boarding rating:
4.5out of5
Aircraft rating:
4.5out of5
Comfort/Space between seats:
3out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Luggage handling rating:
5out of5
2
2Customer reviews and ratings
Date:16 September 2010
Lontok10
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
"Although only a short haul flight, something more substantial than a snack would be welcome on these flights - even just a sandwich, perhaps. (especially considering, on this occasion, that the delay at City extended the time onboard to over three hours). The cabin crew were professional and friendly."
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
1out of5
"Aircraft: I am tall (185 cm), so as with all smaller aircraft, I was very cramped - although I do not anticipate this situation changing (unless I shrink!)."
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:25 February 2010
jilljill
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
4out of5
Quantity of food:
4out of5
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