Flight reviews British Airways London Gatwick (LGW) - Naples Capodichino (NAP)
Only eDreams' clients who have flown with British Airways from London Gatwick (LGW) to Naples Capodichino (NAP) can publish comments and airline reviews here.
Compare British Airways with other airlines
| British Airways | 3 reviews | 4.0 | |
| Easyjet | 3 reviews | 3.7 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
London - Naples 
Customer reviews and ratings
Average ratings (3 customers)
Overall Rating:
Check in and boarding rating:
4.7out of5
Aircraft rating:
3.7out of5
Comfort/Space between seats:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
2.5out of5
Luggage handling rating:
4out of5
3
3Customer reviews and ratings
Date:24 December 2010
Carmen Grisolia
-Gender: Female
-What age are you? under 30
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Online check-in
Access to the aircraft: Finger
VIP lounge rating:
2out of5
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
2out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
2out of5
Quantity of food:
3out of5
"Aircraft: should be more clean and hostesses assist the clients immediatetly"
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:24 June 2010
Brutus
-Gender: Male
-What age are you? 51-70
Overall rating
Overall Rating:
"More on-time flights please"
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Luggage handling
Luggage handling rating:
3out of5
Waiting time for luggage (arrival): between 30 and 40
Lost Luggage: Yes
Incidents
Other incidents: Others
"Incidents: Please help- we left a Canon digtial camera in the seat pocket of 13 B on flight B2602 Gatwick to Naples on Monday June 21. We cannot find a BA email contact regarding lost hand luggage
Your guidance in reclaiming this item would be greatly appreciated- please respond by email to bruce.perrott@uts.edu.au
thank you"
Your guidance in reclaiming this item would be greatly appreciated- please respond by email to bruce.perrott@uts.edu.au
thank you"
Date:05 May 2010
oldboy
-Gender: Male
-What age are you? over 70
Overall rating
Overall Rating:
"Good flight and service"
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Online check-in
Access to the aircraft: Foot
"CheckIn: on-line worked well"
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
3out of5
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