Flight reviews British Airways London Heathrow (LHR) - Copenhagen Copenhagen International Airport (CPH)
Only eDreams' clients who have flown with British Airways from London Heathrow (LHR) to Copenhagen Copenhagen International Airport (CPH) can publish comments and airline reviews here.
Compare British Airways with other airlines
| British Midland Airways | 2 reviews | 5.0 | |
| Scandinavian Airlines | 3 reviews | 4.3 | |
| British Airways | 7 reviews | 3.1 |
Overall average rating 3.8
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more comments
London - Copenhagen 
Customer reviews and ratings
Average ratings (7 customers)
Overall Rating:
Check in and boarding rating:
4out of5
Aircraft rating:
3.8out of5
Comfort/Space between seats:
3.7out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
2.8out of5
Luggage handling rating:
4.8out of5
Incident handling rating:
1out of5
7
7Customer reviews and ratings
Date:31 May 2011
francois pied
Overall rating
Overall Rating:
"cancelled. rebooking only available 2 days after. had to book another expensive flight."
Date:21 October 2010
tetrapanax
-Gender: Male
-What age are you? 51-70
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Online check-in
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
4out of5
Quantity of food:
4out of5
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:06 September 2010
Iveta
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
Quality of food:
4out of5
Quantity of food:
4out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
Date:19 August 2010
monty2009
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
"none"
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
4out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:03 July 2010
Tommystroller
-What age are you? 51-70
Overall rating
Overall Rating:
"Dear eDreams
It was a terrible flight in contrast with the good service I got on Cimber Airlines on the way out- The return flight to Copenhagen was delayed 1hour10mins because of a computer failure with the baggage system, and other minor problems. What made things worse was the contradictory information given by the pilot and cabin crew, then their attitude when passengers complained about a lack of a clear explanation. They began shouting at perfectly calm but frustrated passengers and threatening to eject them from the plane using angry tones. I was disgusted by their performance which was more akin to the role of gaolers than stewards and stewardesses.
Please pass these comments on if you wish.
Regards
Graham Thompson"
Regards
Graham Thompson"
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
1out of5
In-flight entertainment (Music, newspapers, TV):
1out of5
Quality of food:
2out of5
Quantity of food:
3out of5
Incidents
Incident handling rating:
1out of5
Other incidents: Waiting in the aircraft
"Incidents: See above"
Date:02 November 2009
thorstensson
-What age are you? 51-70
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Bus
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
5out of5
Quality of food:
5out of5
Quantity of food:
1out of5
"Aircraft: big space between the seats"
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): between 10 and 20
Lost Luggage: No
Damaged luggage: No
"Luggage handling: alright"
Date:16 July 2009
StephenDavies
-Gender: Male
-What age are you? 30-50
Overall rating
Overall Rating:
Check in and boarding
Check in and boarding rating:
1out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
Access to the aircraft: Foot
"CheckIn: Being as my flight was overbooked and I could not board the return flight I was not amused. I missed the start of a very important business meeting as a result."
The Aircraft
Aircraft rating:
3out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
3out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
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