Flight reviews British Airways London Heathrow (LHR) - Rome Fiumicino (FCO)
Only eDreams' clients who have flown with British Airways from London Heathrow (LHR) to Rome Fiumicino (FCO) can publish comments and airline reviews here.
+ 20% above the average and 5 or more comments
- 20% below the average and 5 or more commentsCustomer reviews and ratings
Average ratings (8 customers)
Overall Rating:
4.4out of5
Value for money rating (experience/price):
3out of5
Check in and boarding rating:
4.5out of5
Aircraft rating:
4out of5
Comfort/Space between seats:
3.5out of5
Air stewards service:
4.8out of5
In-flight entertainment (Music, newspapers, TV):
3.1out of5
Travel with children rating:
4out of5
Luggage handling rating:
4.1out of5
Date:30 September 2012
Derek Laverty
-Gender: Male
-What age are you? 51-70
Overall rating
Overall Rating:
5out of5
Value for money rating (experience/price):
3out of5
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: between 10 and 20
Access to the aircraft: Foot
VIP lounge rating:
3out of5
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
2out of5
Quality of food:
4out of5
Quantity of food:
3out of5
Date:30 August 2011
kerry
Overall rating
Overall Rating:
4out of5
Value for money rating (experience/price):
3out of5
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
4out of5
Quantity of food:
4out of5
Luggage handling
Luggage handling rating:
5out of5
Lost Luggage: No
Damaged luggage: No
Date:09 August 2011
maryh
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
5out of5
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Travelling with children
Travel with children rating:
4out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 40 and 50
Damaged luggage: No
Date:27 July 2011
Suebkk
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
4out of5
"very cramped"
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: between 10 and 20
Access to the aircraft: Finger
"CheckIn: very efficient"
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
3out of5
"Aircraft: cramped seating"
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): between 20 and 30
Lost Luggage: No
Damaged luggage: No
Date:19 July 2011
yummymummy
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
5out of5
"Checked in at home, chose my seat, printed off my boarding card.. fantastic!"
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Online check-in
Access to the aircraft: Finger
"CheckIn: Checked in at home and printed off my boarding card.. whats not to love!!"
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
4out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
4out of5
Quantity of food:
4out of5
"Aircraft: More toilets are always needed, esp when the flight is full."
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:23 April 2011
robertina
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
3out of5
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: Yes
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Foot
"CheckIn: lady at the check in counter was genuinely polite ."
The Aircraft
Aircraft rating:
2out of5
Cleanliness and condition/modernity of the aircraft:
3out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
1out of5
Quantity of food:
4out of5
"Aircraft: after all passengers were on board and we had instructions we were about to take off , captain announced one of the brakes had ceased and engineeres had to fix it. Thank God they realized that , but what I immediately wondered was "do they leave this kind of checks for the very las minute?". Unless that wasnt the actual reason..
Aircraft looked quite old too."
Aircraft looked quite old too."
Luggage handling
Luggage handling rating:
2out of5
Waiting time for luggage (arrival): more than 1 hour
Lost Luggage: No
Damaged luggage: No
Date:02 November 2010
kuku
Overall rating
Overall Rating:
5out of5
Check in and boarding
Check in and boarding rating:
5out of5
There are self check-in machines in the terminal: I do not know
Online/Telephone Check in available: I do not know
Waiting time at check-in: Less than 10 minutes
Access to the aircraft: Finger
The Aircraft
Aircraft rating:
5out of5
Cleanliness and condition/modernity of the aircraft:
5out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
5out of5
Luggage handling
Luggage handling rating:
5out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
Date:28 July 2010
apt566
-Gender: Female
-What age are you? 30-50
Overall rating
Overall Rating:
4out of5
"There was a delay in flight departure and arrival, esp on the way back it was about 1 hour. This has an impact, esp when travelling with young children."
Check in and boarding
Check in and boarding rating:
4out of5
There are self check-in machines in the terminal: Yes
Online/Telephone Check in available: I do not know
Waiting time at check-in: Online check-in
Access to the aircraft: Foot
The Aircraft
Aircraft rating:
4out of5
Cleanliness and condition/modernity of the aircraft:
4out of5
Air stewards service:
5out of5
In-flight entertainment (Music, newspapers, TV):
3out of5
Quality of food:
3out of5
Quantity of food:
3out of5
Travelling with children
Travel with children rating:
4out of5
Luggage handling
Luggage handling rating:
4out of5
Waiting time for luggage (arrival): Less than 10 minutes
Lost Luggage: No
Damaged luggage: No
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